The room was really nice, had an electric kettle, and a fridge - super convenient! the location couldn’t be better, and the staff was genuinely friendly and respectful the whole time. 😊

I liked its prime location!

My a double room and bed were comfortable. The staff was very professional, doing great job. Location: the hotel was right by many highlights and convenient store and large shopping area...

The facilities here are pretty nice and you can't beat the location being right next to a train station 🚆.

The room was really clean and the staff were super friendly 😊 the twin room was amazing - it had central heating, a personal safe, and a flat-screen TV. Having a bathtub in the private bathroom was a nice touch. the service here was really good.

The rooms here are modern and cozy, with really comfy beds that make sleeping a dream 😊. the price is reasonable and fair, leaving you feeling content.

Convenient Location: The hotel is situated in Minato, surrounded by fast-food chains, mini-marts, and office buildings. It felt like being in the heart of a bustling city, with endless dining options just steps away.

Limited English Staff.

We had a wonderful stay at a hotel that was very close to Shinagawa station. the room was spacious and very clean, with a comfortable bed and a great bathroom. We enjoyed the excellent amenities provided, including the Shiseido beauty products. the hotel's location was perfect for us as we were able to easily access many train lines, making it very convenient for exploring Tokyo.

A minor mistake during check-in that caused some confusion, but the staff quickly resolved the issue once we brought it to their attention.

The value for money at this hotel was excellent, especially considering the comfortable and well-appointed room. The location was very convenient, just a short walk from Shinagawa station, and the staff were welcoming and helpful throughout our stay.

The breakfast selection could have been better, with more variety and a buffet option.

Great location, comfortable room, excellent toiletries, helpful staff, good housekeeping.

Nothings.

I had a fantastic stay at Keikyu Ex Hotel Takanawa. The location was perfect, just a short walk from the famous Shinagawa station. The high-speed internet connection was a big plus, and the staff was very courteous and helpful. Despite the smaller room size, it didn't bother me much as I was out exploring most of the time. The breakfast at the nearby Royal Host restaurant was delicious. I highly recommend this hotel for its value and convenient location.

Spent Christmas at this hotel and had a great time overall. The location was perfect, with plenty of restaurants and shops within walking distance. The room was comfortable, with a cozy bed and a good Wi-Fi connection. The staff was friendly and helpful throughout my stay.

The hotel was a bit difficult to find at first, but once I got my bearings, it was easy to navigate. The room was on the small side, and the bathroom was cozy as well, but everything was clean and well-maintained.

Large twin room, two good sized beds. Awkward with two suitcases. Very substantial breakfast, no need for lunch. Close to train station, easy transit to/from airport. Plenty of nearby dining options.

The room was alright, nothing fancy, but clean and well-stocked with towels and free toiletries. the staff was helpful and polite. the breakfast buffet was also tasty, with a variety of options. they had a gym and an indoor pool that was available to use.

The location was quite inconvenient, as we had to take multiple trains and walk a long way just to get to any attractions. the air conditioner in our room was noisy and didn't cool down the room properly, making for a very uncomfortable stay.

Location near transportation and dining. The hotel provided easy access to various restaurants and transportation options. Additionally, this hotel is located very conveniently near a train station, making it easy to explore the city.

Nothing, all excellent.

The location of this hotel is exceptional, being just a short walk away from Shinagawa station. This makes it incredibly convenient for exploring the city and accessing other parts of Japan. The rooms are larger than expected, offering plenty of space for guests to relax and unwind. This was a pleasant surprise and added to the overall comfort of the stay. The hotel provides a good value for the money, with competitive prices and attention to detail. The staff ensures that basic amenities are well taken care of and that guests have a comfortable experience. The breakfast offered at the hotel was good value, with plenty of options to choose from. Additionally, the hotel is surrounded by multiple restaurants, providing guests with a wide range of dining choices.

In-room pillows could be improved, as they offered limited options and were not entirely comfortable for everyone. However, this was a minor issue and did not detract significantly from the overall positive experience at this hotel.